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Design by Resh

HELLO
I'M
ResH.

I'M A UX DESIGNER

Welcome to my design atelier.

I’m your digital and UX design partner and my aim is to help you set your organisation's stage for world-class user experience.

Together, through evidence-driven design, we’ll reimagine products that people use, love, and remember.

UX Design Institute Badge
 

Experience

Black Circle

2019 - 2021

DESIGN BY RESH

UX Consultant

Designing user-centred digital solutions for Liberty Health Clinics, women’s health education platform. Following test and learn approach to improve customer experiences. Developing user flows and journeys with a cross-functional team across B2B and B2C platforms. Recently completed new service design, customer journey and digital touchpoints for Holistic Family Mediation.

LATE 2019

PALLADIUM DIGITAL

Associate Consultant
Assessed existing marketing ecosystem with a lens on UX for Optionis with eight umbrella brands and delivered detailed recommendations for improved customer experience and journey. 

Black Circle
Black Circle

2018 - 2019

OVERSEAS SABBATICAL

Peru - Thailand - India

Travelled far and wide, home-schooling children (aged 5 and 8), experiencing different cultures and learning new life skills.

2017 - 2018

UNILEVER

Transformation Lead 

Embedded data strategy across Hair category brands globally and drove design of information architecture for All Things Hair. Instrumental in growing audience engagement.

Black Circle
Black Circle

2015 - 2017

PROMEDICA24

Marketing Transformation Lead

Led social, digital, advertising, print and events marketing channels for 18 nationwide franchises for Promedica24. Reported to CMO. Accountable for budgets in excess of £1.8m and directed creative and design agencies.

LATE 2015

CREATION AGENCY

Social and Digital Strategist

Created and oversaw the execution of market strategy for IBM's managed services.
Consistently achieved objectives of lead generation through lifecycle lead management. 

Black Circle
Black Circle

2007-2009

BARINGS ASSET MANAGEMENT

Product Marketing Manager

Reporting to UK marketing directer. Managed marketing channels and content delivery for 19 open-ended investment funds and ISA’s to private investors. Produced content inline with FSA guidelines.

Black Circle

2010 - 2015

OPTICALL

Product Design Lead | Marketing Strategist

Spearheaded service design blueprint for Opticall. the home-counties largest provider of domiciliary eyecare for the NHS. Led conceptual workshops and gathered research and insights to produce low fidelity designs and later produced journey maps, interaction designs and wireframes for dev team.

Black Circle

2006 - 2007

JPMORGAN ASSET MANAGEMENT

Marketing Manager

Reporting to UK marketing directer. Managed marketing channels and content delivery for 19 open-ended investment funds and ISA’s to private investors. Produced content inline with FSA guidelines.

2004 - 2006

ALLIANZ GLOBAL
INVESTORS

Marketing Executive

Supporting European marketing team to deliver key documents, reports and marketing updates to both private and institutional investors.

Black Circle
Black Cricle

2003 - 2004

SUNGARD TRADING & RISK SYSTEMS

Product Marketing Executive

Producing technical pre-sales documentation, RFPs and RFIs for prospects of complex financial technology solutions, translating features into benefits for non-technical stakeholders.

 

PORTFOLIO

PROFESSIONAL sKILLS

leeds beckett university logo
GCU Logo
Squared Online Logo

BSc Hons 2.1 Computer Science - Systems Analysis & Design

Professional Diploma - UX Design 

Professional Diploma - Digital Marketing

DESIGN

CONCEPT EVALUATION

70%

DESIGN WORKSHOPS

85%

PROTOTYPING

70%

INFORMATION ARCHITECTURE

80%

SERVICE DESIGN

 70%

USER FLOWS

80%

WIREFRAMING

75%

RESEARCH

AFFINITY DIAGRAMS

80%

COMPETITOR ANALYSIS

85%

CONTEXTUAL ENQUIRY

80%

JOURNEY MAPPING

80%

SCOPING WORKSHOPS

80%

SURVEYS & INTERVIEWS

85%

USABILITY TESTING

80%

MARKETING STRATEGY

BRANDING

70%

PESONA MAPPING

85%

LEAD GENERATION

85%

ENGAGEMENT & RENENSION

80%

DATA-DRIVEN MARKETING

75%

TOOLS

ADOBE XD

60%

AXURE

85%

FIGMA

85%

SKETCH

80%

INVISION / MIRO

80%

 
 

COnTACT

CONTACT

My purpose is to help you realise your business' ultimate vision.

 

I'm here to serve and support, contact me here.

Thanks for the note - I'll come back to you soon.

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